Unforgettable Experiences
With our carefully designed tour programs, we help you create moving and impressive memories at the iconic spots of Dubai and Abu Dhabi.
Privacy Policy
Last Updated: June 18, 2025
As Triponix Travel, we are committed to protecting the privacy and security of our users' personal data. This page explains the purposes for which information collected through our website www.triponix.com is used, how it is stored, and how it is protected.
1. Collected Information
When using our services, the following personal data may be collected:
- First and last name
- Email address
- Phone number
- Passport or ID information (only for visa applications)
Note: All payment transactions are processed through third-party payment infrastructures that comply with international security standards. As Triponix Travel, we do not have access to credit card numbers, CVV codes, or other payment information, and these details are not stored or shared with any third parties.
2. Purpose of Data Use
The collected information may be used for the following purposes:
- To carry out reservation processes
- To conduct visa applications
- To provide requested services
- To manage customer support and information processes
- To analyze website traffic and improve user experience
3. Data Sharing
Your personal data may be shared with third parties only in the following situations:
- To provide the service directly (e.g., local tour operators in Dubai)
- In accordance with legal obligations or requests from official institutions
- Within the scope of marketing or campaign content for which you have previously given consent
Your data will not be sold or shared for commercial purposes without your explicit consent.
4. Cookies
Our website uses cookies to enhance user experience, gather site usage statistics, and provide targeted content. You can disable or limit cookie usage through your browser.
5. Data Security
The privacy and integrity of your personal data are protected through secure connections with SSL certification and advanced server infrastructure. Internal access and data processing activities are performed only by authorized personnel.
6. User Rights
Under the 6698 Personal Data Protection Law (KVKK) and the European General Data Protection Regulation (GDPR), you have the following rights:
- To request access to your personal data
- To request correction or deletion of your data
- To object to the processing of your data
- To withdraw your consent
- To request the transfer of your data
You can exercise these rights by contacting us through the addresses provided below.
7. Policy Changes
This privacy policy may be updated as necessary. Updated versions will be effective from the date they are published on our website.
8. Contact
For any questions, suggestions, and requests regarding the processing of your personal data, you can contact us:
Triponix Travel
Email: info@triponix.com
Phone: +971 544 600 400
Address: Empire Heights Tower A, Floor 9, No: 19, Business Bay – Dubai, UAE
Why should you choose us?
Luxury Vehicle Fleet
Travel in comfort without compromising in our modern, fully-equipped VIP vehicles. All our vehicles are regularly maintained and operated in accordance with high service standards.
Insurance Assurance
Our tours are offered with comprehensive insurance coverage from start to finish. Your safety is our priority.
International Experience
With over 10 years of experience in the international field, we have provided thousands of guests with quality and reliable service.
Security
With our experienced and licensed guides, professional drivers, and safety-focused operations, you are always safe on our tours.
Quality Assurance
All the equipment we use is new, modern, and well-maintained. Every detail is meticulously planned in our tours to enhance guest satisfaction.
Refund Flexibility
In general, for many of our tours, refunds are possible for cancellations made up to 24 hours before the tour start. The specific cancellation conditions are also stated in the description section of each tour.
Customer Satisfaction Orientation
In all our processes, we prioritize guest satisfaction. We engage with you at every moment of your journey, addressing your needs quickly and with a solution-oriented approach.